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News flash – LinkedIn has proactively updated one of my group email settings, and I think they did it properly!-)

This change is unusual, and is probably more beneficial than not, so let’s have a look.

Group Digest

LinkedIn has always allowed users to determine how often they receive updates from groups. Currently you can get a digest of every change from one day, or receive a digest format once a week. I first wrote about changing your group notification settings in 2008.

Daily vs Weekly

And so for one group, I had the system set to give me a daily digest.

I wasn’t so concerned about the messages, but it was relatively inactive, and I didn’t want to wait up to a week to see things.

LinkedIn’s email

So I received an email with this text:

Seeing a lot of daily digests piling up?

Steve, we noticed you haven’t visited ACME Trainers lately. To help keep your email tidy, we’ve switched you from daily emails to weekly digests from this group – we hope this suits you better!

And included in the email was a link to visit the group and another to change my settings

Easy to alter

The good part – they noticed my behavior and tried to make things better for me.

And – if I didn’t like the change, I had a relatively easy path to change things.  If I hit the “change settings” button, I went right to the group settings screen and could reselect the daily digest. Like this:

Settings screen for Group digest emails

Looks easy enough, right?

We’re watching out for you

I guess I’m relatively pleased – if you can make things better with a simple change, I’m happy to have you try. If you attempt to do this often and fail however, I’ll start getting vocal about it;-) Round one to LinkedIn.

To your continued success,

steve

Steven Tylock
http://www.linkedinpersonaltrainer.com
http://www.linkedin.com/in/stevetylock